When you’re ready to travel again, we’ll be ready to welcome you.
Good isn’t good enough – we’re committed to high levels of cleanliness. That means clean, well maintained, clutter free rooms that meet our standards. If this isn’t what you find when you check-in, then we promise to make it right.
We’re enhancing our global cleaning protocols in partnership with Cleveland Clinic, Ecolab and Diversey. It’s all backed by our new IHG Clean Promise to give you the confidence you need. When you’re ready to travel again, we’ll be ready to welcome you.
IHG Way of Clean includes deep cleaning with hospital-grade disinfectants, and guests can expect to see enhanced procedures, which may include: face covering requirements, various ways to reduce contact throughout the hotel, social distancing measures within public spaces and procedures based on local authorities’ guidance and/or advice.
Reflecting the advice of the World Health Organization and government regulations, we have enhanced our procedures to include additional deep cleaning of high-touch surfaces, implemented social distancing and made changes to how we deliver our food and beverage to ensure guest safety and security.